diff --git a/src/memos/mem_os/utils/format_utils.py b/src/memos/mem_os/utils/format_utils.py
index 3991d0667..fa789f69a 100644
--- a/src/memos/mem_os/utils/format_utils.py
+++ b/src/memos/mem_os/utils/format_utils.py
@@ -1,8 +1,19 @@
 import math
 import random
+import re
 
 from typing import Any
 
+
+# Strip the outer markdown fences from an LLM JSON response. The opening
+# fence may include any info string (``json`` or otherwise); the closing
+# fence is bare. Both patterns are anchored so interior triple-backtick
+# sequences inside a JSON string value are preserved verbatim (issue
+# #2420 — suggestions/responses that contained code snippets were being
+# silently corrupted before ``json.loads``).
+_JSON_FENCE_OPEN_RE = re.compile(r"^```[^\n`]*\n?")
+_JSON_FENCE_CLOSE_RE = re.compile(r"\n?```\s*$")
+
 from memos.log import get_logger
 from memos.memories.activation.item import KVCacheItem
 
@@ -533,7 +544,7 @@ def convert_graph_to_tree_forworkmem(
         node_name = extract_node_name(memory)
         memory_key = node.get("metadata", {}).get("key", node_name)
         usage = node.get("metadata", {}).get("usage", [])
-        frequency = len(usage) if len(usage) < 100 else 100
+        frequency = min(100, len(usage))
         node_map[node["id"]] = {
             "id": node["id"],
             "value": memory,
@@ -1394,11 +1405,16 @@ def clean_json_response(response: str) -> str:
     """
     Remove markdown JSON code block formatting from LLM response.
 
+    Only an opening fence (with its optional ``json`` info string) at the
+    very start and a closing fence at the very end are markup; interior
+    triple-backtick sequences are part of the JSON payload (issue #2420)
+    and must be preserved verbatim.
+
     Args:
         response: Raw response string that may contain ```json and ```
 
     Returns:
-        str: Clean JSON string without markdown formatting
+        str: Clean JSON string without the outer markdown fences.
 
     Raises:
         ValueError: If ``response`` is None. This is almost always an upstream
@@ -1413,4 +1429,11 @@ def clean_json_response(response: str) -> str:
             "failed silently (check timed_with_status / generate() error "
             "handling)."
         )
-    return response.replace("```json", "").replace("```", "").strip()
+    s = response.strip()
+    # Anchor at the start so interior ```json / ``` markers inside JSON
+    # string values are left alone. The opening-fence info string ("json" or
+    # any other word) and the trailing newline are stripped.
+    s = _JSON_FENCE_OPEN_RE.sub("", s, count=1)
+    # Anchor at the end so a stray closing fence inside a value is kept.
+    s = _JSON_FENCE_CLOSE_RE.sub("", s, count=1)
+    return s.strip()
diff --git a/tests/mem_os/test_format_utils.py b/tests/mem_os/test_format_utils.py
index b97178784..bd1ff1c91 100644
--- a/tests/mem_os/test_format_utils.py
+++ b/tests/mem_os/test_format_utils.py
@@ -73,3 +73,37 @@ def test_clean_json_response_preserves_internal_backticks(self):
         result = clean_json_response(input_str)
         assert "`example`" in result
         assert result.count("`") == 2  # Only internal backticks remain
+
+    def test_clean_json_response_preserves_internal_fenced_code(self):
+        """Issue #2420 reproducer: a JSON string value that itself contains a
+        fenced code block must not have its fences stripped.
+
+        Before the fix the global ``response.replace("```", "")`` call
+        removed *every* triple-backtick sequence, including the one inside
+        the JSON value, silently corrupting suggestions and chat metadata
+        that contained code snippets.
+        """
+        input_str = '```json\n{"text": "```py\\ncode```"}\n```'
+        result = clean_json_response(input_str)
+        assert result == '{"text": "```py\\ncode```"}'
+
+    def test_clean_json_response_preserves_unclosed_fence_in_value(self):
+        """A JSON value containing a single unclosed fence (e.g. a partial
+        snippet the LLM didn't close) must also pass through unchanged.
+        """
+        input_str = '```json\n{"text": "here is some ```partial"}\n```'
+        result = clean_json_response(input_str)
+        assert result == '{"text": "here is some ```partial"}'
+
+    def test_clean_json_response_handles_only_opening_fence(self):
+        """An opening fence with no matching closing fence should still be
+        removed (best effort; it can never make the JSON valid)."""
+        input_str = '```json\n{"key": "value"}'
+        result = clean_json_response(input_str)
+        assert result == '{"key": "value"}'
+
+    def test_clean_json_response_handles_only_closing_fence(self):
+        """A closing fence with no opening fence should still be removed."""
+        input_str = '{"key": "value"}\n```'
+        result = clean_json_response(input_str)
+        assert result == '{"key": "value"}'