thread user and time ticket status changes

Author: AllenAnthes

pybot/endpoints/slack/actions.py

@@ -32,9 +32,13 @@ async def ticket_status(action: Action, app: SirBot):
     Updates the ticket status dropdown. (I don't know why we need to manually
     update the message for this..)
     """
-    logger.info(action)
-    response = updated_ticket_status(action)
-    await app.plugins["slack"].api.query(methods.CHAT_UPDATE, response)
+    slack = app.plugins["slack"].api
+
+    response, selected_option = updated_ticket_status(action)
+    update_message = update_ticket_message(action, selected_option['text'])
+
+    await slack.query(methods.CHAT_UPDATE, response)
+    await slack.query(methods.CHAT_POST_MESSAGE, update_message)
 
 
 async def open_ticket(action: Action, app: SirBot):

pybot/endpoints/slack/utils/action_messages.py

@@ -29,6 +29,17 @@ def base_response(action):
     return response
 
 
+def update_ticket_message(action, selected_value):
+    user = action["user"]["id"]
+    update_message = (f'<@{user}> updated status to {selected_value} at '
+                      f'<!date^{now()}^{{date_num}} {{time_secs}}|Failed to parse time>')
+    return {
+        'text': update_message,
+        'channel': action['channel']['id'],
+        'thread_ts': action['message_ts']
+    }
+
+
 def updated_ticket_status(action):
     selected_option = action['actions'][0]['selected_options'][0]
     selected_option['text'] = TICKET_OPTIONS[selected_option['value']]
@@ -39,7 +50,7 @@ def updated_ticket_status(action):
         **base_response(action),
         'attachments': updated_attachments
     }
-    return response
+    return response, selected_option
 
 
 def ticket_attachments(action):