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x_snc_hack4good_0_hack4good_proposal_6cb20da083f8f2104d3866d0deaad36b.xml
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38 lines (38 loc) · 2.93 KB
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<?xml version="1.0" encoding="UTF-8"?><record_update table="x_snc_hack4good_0_hack4good_proposal">
<x_snc_hack4good_0_hack4good_proposal action="INSERT_OR_UPDATE">
<focus_area>sustainability</focus_area>
<notes/>
<participation>yes</participation>
<potential_impact><![CDATA[<p>Reduces duplicate reporting; routes cases automatically; provides a single source of truth for all municipal faults.Lowers the cost of infrastructure maintenance by allowing proactive repair and optimizing field service technician routes Increases citizen satisfaction through easy mobile reporting and transparency via public status tracking.Improves public safety (e.g., fixing broken traffic signals faster) and fosters a more collaborative relationship between the community and local government.</p>]]></potential_impact>
<problem_statement>Municipal governments often rely on outdated systems, phone calls, or emails to receive reports about public infrastructure faults (e.g., potholes, broken streetlights, illegal dumping, damaged signs). This leads to slow response times, duplicated effort, and poor data quality, ultimately reducing the quality of life in the community.</problem_statement>
<project_name>StreetWatch: Community Infrastructure Fault Reporting and Tracking Platform </project_name>
<solution_proposal><![CDATA[<h2><strong>How do you envision the ideal solution to this problem?</strong></h2>
<p> </p>
<h3>Which ServiceNow products or capabilities would be used?</h3>
<p></p><p>App Engine Studio </p>
<p>FSM </p>
<p> </p>
<p> </p>
<p> </p>
<hr style="border-top: 3px solid #bbb;" />
<h3>Are there any technical dependencies for the proposed solution?</h3>
<p></p><p>No , this app should be available offline , so that can be used by everyone </p>
<p> </p>
<hr style="border-top: 3px solid #bbb;" />
<h3>What challenges would you foresee in implementing this idea?</h3>
<p>No particular challenges highlighted for this solution</p>]]></solution_proposal>
<state>submitted</state>
<sys_class_name>x_snc_hack4good_0_hack4good_proposal</sys_class_name>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2025-10-21 18:01:46</sys_created_on>
<sys_id>6cb20da083f8f2104d3866d0deaad36b</sys_id>
<sys_mod_count>1</sys_mod_count>
<sys_name>StreetWatch: Community Infrastructure Fault Reporting and Tracking Platform </sys_name>
<sys_package display_value="Hack4Good Idea Submission" source="x_snc_hack4good_0">95b5d2b7938832108543b2597bba109c</sys_package>
<sys_policy/>
<sys_scope display_value="Hack4Good Idea Submission">95b5d2b7938832108543b2597bba109c</sys_scope>
<sys_update_name>x_snc_hack4good_0_hack4good_proposal_6cb20da083f8f2104d3866d0deaad36b</sys_update_name>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2025-10-21 18:01:49</sys_updated_on>
</x_snc_hack4good_0_hack4good_proposal>
</record_update>