diff --git a/content/en/docs/refguide/mobile/getting-started-with-mobile/prerequisites.md b/content/en/docs/refguide/mobile/getting-started-with-mobile/prerequisites.md
index c4cb4f98383..113eeed7e3f 100644
--- a/content/en/docs/refguide/mobile/getting-started-with-mobile/prerequisites.md
+++ b/content/en/docs/refguide/mobile/getting-started-with-mobile/prerequisites.md
@@ -163,6 +163,11 @@ The latest version of Make It Native 9 is only compatible with versions of Mendi
 
 To use Studio Pro on a Mac device, you will first need to install and configure Parallels. For more information, see [Configuring Parallels](/refguide/using-mendix-studio-pro-on-a-mac/).
 
+If the Make It Native app cannot connect when you use Parallels, check the following:
+
+* Enter your Mac's IP address in the Make It Native app's **Host** field, not the IP address of the Windows virtual machine that Studio Pro shows. For instructions on finding your Mac's IP address, see the [Viewing Your App on Your Testing Device](/refguide/using-mendix-studio-pro-on-a-mac/#viewing-your-app-on-your-testing-device) section of *Configuring Parallels*.
+* Make sure port forwarding is enabled for ports 8080, 8083, and 8100 in your Parallels network preferences. For setup steps, see the [Configuring Your Windows Virtual Machine for Mendix Studio Pro](/refguide/using-mendix-studio-pro-on-a-mac/#configuring) section of *Configuring Parallels*.
+
 ### Avoid Network or Cloud Folders
 
 Storing a Mendix project on a network drive or in a cloud folder (such as those provided by OneDrive or Dropbox) is **not recommended**. Storing your projects in such folders will significantly slow down Studio Pro and cause errors when trying to run projects containing a native mobile profile. Note also that projects with a native mobile profile can only be started from drive **C:**.
diff --git a/content/en/docs/refguide10/mobile/getting-started-with-mobile/prerequisites.md b/content/en/docs/refguide10/mobile/getting-started-with-mobile/prerequisites.md
index 840d7db3567..3cbd98e54f7 100644
--- a/content/en/docs/refguide10/mobile/getting-started-with-mobile/prerequisites.md
+++ b/content/en/docs/refguide10/mobile/getting-started-with-mobile/prerequisites.md
@@ -144,6 +144,11 @@ The latest version of Make It Native 9 is only compatible with versions of Mendi
 
 To use Studio Pro on a Mac device, you will first need to install and configure Parallels. For more information, see [Configuring Parallels](/refguide10/using-mendix-studio-pro-on-a-mac/).
 
+If the Make It Native app cannot connect when you use Parallels, check the following:
+
+* Enter your Mac's IP address in the Make It Native app's **Host** field, not the IP address of the Windows virtual machine that Studio Pro shows. For instructions on finding your Mac's IP address, see the [Viewing Your App on Your Testing Device](/refguide10/using-mendix-studio-pro-on-a-mac/#viewing-your-app-on-your-testing-device) section of *Configuring Parallels*.
+* Make sure port forwarding is enabled for ports 8080, 8083, and 8100 in your Parallels network preferences. For setup steps, see the [Configuring Your Windows Virtual Machine for Mendix Studio Pro](/refguide10/using-mendix-studio-pro-on-a-mac/#configuring) section of *Configuring Parallels*.
+
 ### Avoid Network or Cloud Folders
 
 Storing a Mendix project on a network drive or in a cloud folder (such as those provided by OneDrive or Dropbox) is **not recommended**. Storing your projects in such folders will significantly slow down Studio Pro and cause errors when trying to run projects containing a native mobile profile. Note also that projects with a native mobile profile can only be started from drive **C:**.
diff --git a/content/en/docs/refguide9/mobile/getting-started-with-mobile/prerequisites.md b/content/en/docs/refguide9/mobile/getting-started-with-mobile/prerequisites.md
index 07629bd2af1..fd630720a42 100644
--- a/content/en/docs/refguide9/mobile/getting-started-with-mobile/prerequisites.md
+++ b/content/en/docs/refguide9/mobile/getting-started-with-mobile/prerequisites.md
@@ -130,3 +130,8 @@ The latest version of Make It Native 9 is only compatible with versions of Mendi
 ### Configure Parallels
 
 To use Studio Pro on a Mac device, you will first need to install and configure Parallels. For more information, see [Configuring Parallels](/refguide9/using-mendix-studio-pro-on-a-mac/).
+
+If the Make It Native app cannot connect when you use Parallels, check the following:
+
+* Enter your Mac's IP address in the Make It Native app's **Host** field, not the IP address of the Windows virtual machine that Studio Pro shows. For instructions on finding your Mac's IP address, see the [Viewing Your App on Your Testing Device](/refguide9/using-mendix-studio-pro-on-a-mac/#viewing-your-app-on-your-testing-device) section of *Configuring Parallels*.
+* Make sure port forwarding is enabled for ports 8080, 8083, and 8100 in your Parallels network preferences. For setup steps, see the [Configuring Your Windows Virtual Machine for Mendix Studio Pro](/refguide9/using-mendix-studio-pro-on-a-mac/#configuring-your-windows-virtual-machine-for-mendix-studio-pro) section of *Configuring Parallels*.