diff --git a/docs/agencies-and-freelancers.md b/docs/agencies-and-freelancers.md index a1efb4b6..4b002d0e 100644 --- a/docs/agencies-and-freelancers.md +++ b/docs/agencies-and-freelancers.md @@ -36,7 +36,7 @@ You have three options depending on how much access the client needs: - [Email reports](email-reports.md): schedule weekly or monthly reports sent directly to clients - [Traffic spike notifications](traffic-spikes.md): get alerted when a client site has unusual traffic -Standard plans include up to 10 sites. If you need more than 10, an Enterprise plan combines your monthly usage tier with a site allowance from one of our preset tiers, which can scale to thousands of sites. +Standard plans include up to 10 sites: one on Starter, up to 3 on Growth and up to 10 on Business. If you need more than 10, an Enterprise plan combines your monthly usage tier with a site allowance from one of our preset tiers, which can scale to thousands of sites. Within your site allowance, you don't need a plan change every time you onboard a client. [Contact us](https://plausible.io/contact) with your total number of sites and combined monthly usage for a quote. diff --git a/docs/billing.md b/docs/billing.md index de7c61e4..77ed63ca 100644 --- a/docs/billing.md +++ b/docs/billing.md @@ -46,7 +46,7 @@ description: "Common billing questions for Plausible Analytics. Pageview-based p "name": "How do I add my VAT number?", "acceptedAnswer": { "@type": "Answer", - "text": "Click 'Add VAT number' on the second step of checkout where you enter your payment details. If you missed this step, open any Paddle invoice and click 'Add address and VAT Number'. Paddle will automatically refund the VAT on your original payment and apply the correct rate going forward." + "text": "Click 'Add VAT number' on the second step of checkout where you enter your payment details. If you missed this step, open any Paddle invoice and click 'Add address and VAT Number'. Paddle will automatically refund the VAT on your original payment and apply the correct rate going forward. UK businesses are the exception: Paddle still charges UK VAT, which you can reclaim on your VAT return." } }, { @@ -97,7 +97,7 @@ If you're purchasing on behalf of a business, click **Add VAT number** on the se Add VAT number at checkout -If you missed this step, open any Paddle invoice and click **Add address & VAT Number**. Paddle will automatically refund the VAT on your original payment and apply the correct rate to future payments. Other invoices that were already issued stay as they were. [More on Paddle's VAT handling →](https://paddle.com/support/which-countries-does-paddle-charge-vat-for/) +If you missed this step, open any Paddle invoice and click **Add address & VAT Number**. Paddle will automatically refund the VAT on your original payment and apply the correct rate to future payments. UK businesses are the exception: Paddle still charges UK VAT, which you can reclaim on your VAT return. Other invoices that were already issued stay as they were. [More on Paddle's VAT handling →](https://paddle.com/support/which-countries-does-paddle-charge-vat-for/) ## How do I change my VAT number? diff --git a/docs/bot-traffic-filtering.md b/docs/bot-traffic-filtering.md index b0e4fc9d..02138a50 100644 --- a/docs/bot-traffic-filtering.md +++ b/docs/bot-traffic-filtering.md @@ -22,7 +22,7 @@ Most visitors using VPNs, Tor or Apple's iCloud Private Relay are tracked normal However, some VPN and iCloud Private Relay IP addresses fall within ranges we classify as data center infrastructure. When that happens, those visits are filtered out along with automated traffic from the same ranges. Distinguishing between a real visitor using a VPN and automated traffic from a data center is difficult at the IP level. -This is a tradeoff of aggressive bot filtering. It keeps automated traffic out of your stats but can occasionally result in some of these visits not being recorded. If you test your own site while connected to a VPN or with iCloud Private Relay turned on in Safari, your visit may be filtered for this reason. +This is a tradeoff of aggressive bot filtering. It keeps automated traffic out of your stats but can occasionally result in some of these visits not being recorded. If you test your own site while connected to a VPN or with iCloud Private Relay turned on in Safari, your visit may be filtered for this reason. The same can occasionally happen to an office or home connection whose IP address falls in one of these ranges. ## Why you might still see some bot traffic diff --git a/docs/download-invoices.md b/docs/download-invoices.md index 2f16127e..8697054b 100644 --- a/docs/download-invoices.md +++ b/docs/download-invoices.md @@ -17,7 +17,7 @@ To save a PDF copy, use your browser's **Print** command and select **Save as PD ## Add your company address and VAT number -Open any invoice from Paddle and click **Add address & VAT Number**. Paddle handles VAT and sales taxes. If you provide a valid VAT ID, no VAT will be charged on future payments. Your company details and VAT number are added to invoices from then on. Other invoices that were already issued stay as they were. [More on Paddle's VAT handling →](https://paddle.com/support/which-countries-does-paddle-charge-vat-for/) +Open any invoice from Paddle and click **Add address & VAT Number**. Paddle handles VAT and sales taxes. If you provide a valid VAT ID, no VAT will be charged on future payments. UK businesses are the exception: Paddle still charges UK VAT, which you can reclaim on your VAT return. Your company details and VAT number are added to invoices from then on. Other invoices that were already issued stay as they were. [More on Paddle's VAT handling →](https://paddle.com/support/which-countries-does-paddle-charge-vat-for/) ## Change your billing address