diff --git a/.server-changes/hide-self-serve-billing-ui.md b/.server-changes/hide-self-serve-billing-ui.md
new file mode 100644
index 00000000000..c25e029ef5b
--- /dev/null
+++ b/.server-changes/hide-self-serve-billing-ui.md
@@ -0,0 +1,9 @@
+---
+area: webapp
+type: improvement
+---
+
+Hide self-serve billing and upgrade UI for organizations that are billed
+directly. When self-serve is off, plan pickers, upgrade buttons, billing
+alerts, and seat/branch purchase flows are replaced with a "Contact us"
+option, and the billing page shows a managed-billing message instead.
diff --git a/apps/webapp/app/components/BlankStatePanels.tsx b/apps/webapp/app/components/BlankStatePanels.tsx
index 9a4884e09d3..e7784ed1a9d 100644
--- a/apps/webapp/app/components/BlankStatePanels.tsx
+++ b/apps/webapp/app/components/BlankStatePanels.tsx
@@ -473,10 +473,12 @@ export function BranchesNoBranches({
   parentEnvironment,
   limits,
   canUpgrade,
+  showSelfServe,
 }: {
   parentEnvironment: { id: string };
   limits: { used: number; limit: number };
   canUpgrade: boolean;
+  showSelfServe: boolean;
 }) {
   const organization = useOrganization();
 
@@ -488,14 +490,18 @@ export function BranchesNoBranches({
         iconClassName="text-preview"
         panelClassName="max-w-full"
         accessory={
-          canUpgrade ? (
+          showSelfServe && canUpgrade ? (
             <LinkButton variant="primary/small" to={v3BillingPath(organization)}>
               Upgrade
             </LinkButton>
           ) : (
             <Feedback
-              button={<Button variant="primary/small">Request more</Button>}
-              defaultValue="help"
+              button={
+                <Button variant={showSelfServe ? "primary/small" : "secondary/small"}>
+                  Request more
+                </Button>
+              }
+              defaultValue={showSelfServe ? "help" : "enterprise"}
             />
           )
         }
diff --git a/apps/webapp/app/components/navigation/OrganizationSettingsSideMenu.tsx b/apps/webapp/app/components/navigation/OrganizationSettingsSideMenu.tsx
index 3c17ff482ba..32003c4d2a2 100644
--- a/apps/webapp/app/components/navigation/OrganizationSettingsSideMenu.tsx
+++ b/apps/webapp/app/components/navigation/OrganizationSettingsSideMenu.tsx
@@ -30,6 +30,7 @@ import { LinkButton } from "../primitives/Buttons";
 import { HelpAndFeedback } from "./HelpAndFeedbackPopover";
 import { SideMenuHeader } from "./SideMenuHeader";
 import { SideMenuItem } from "./SideMenuItem";
+import { useShowSelfServe } from "~/hooks/useShowSelfServe";
 import { useCurrentPlan } from "~/routes/_app.orgs.$organizationSlug/route";
 import { Paragraph } from "../primitives/Paragraph";
 import { Badge } from "../primitives/Badge";
@@ -56,6 +57,7 @@ export function OrganizationSettingsSideMenu({
   const { isManagedCloud } = useFeatures();
   const featureFlags = useFeatureFlags();
   const currentPlan = useCurrentPlan();
+  const showSelfServe = useShowSelfServe();
   const isAdmin = useHasAdminAccess();
   const showBuildInfo = isAdmin || !isManagedCloud;
 
@@ -104,14 +106,16 @@ export function OrganizationSettingsSideMenu({
                   ) : undefined
                 }
               />
-              <SideMenuItem
-                name="Billing alerts"
-                icon={BellAlertIcon}
-                activeIconColor="text-rose-500"
-                inactiveIconColor="text-rose-500"
-                to={v3BillingAlertsPath(organization)}
-                data-action="billing-alerts"
-              />
+              {showSelfServe ? (
+                <SideMenuItem
+                  name="Billing alerts"
+                  icon={BellAlertIcon}
+                  activeIconColor="text-rose-500"
+                  inactiveIconColor="text-rose-500"
+                  to={v3BillingAlertsPath(organization)}
+                  data-action="billing-alerts"
+                />
+              ) : null}
             </>
           )}
           {featureFlags.hasPrivateConnections && (
diff --git a/apps/webapp/app/hooks/useShowSelfServe.ts b/apps/webapp/app/hooks/useShowSelfServe.ts
new file mode 100644
index 00000000000..594bf7217a5
--- /dev/null
+++ b/apps/webapp/app/hooks/useShowSelfServe.ts
@@ -0,0 +1,7 @@
+import { useCurrentPlan } from "~/routes/_app.orgs.$organizationSlug/route";
+
+/** Whether the org should see self-serve billing UI (plan picker, Stripe checkout, upgrades). */
+export function useShowSelfServe(): boolean {
+  const plan = useCurrentPlan();
+  return plan?.v3Subscription?.showSelfServe ?? true;
+}
diff --git a/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.alerts/route.tsx b/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.alerts/route.tsx
index 9b888a43624..3824c6a44d5 100644
--- a/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.alerts/route.tsx
+++ b/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.alerts/route.tsx
@@ -18,6 +18,7 @@ import assertNever from "assert-never";
 import { typedjson, useTypedLoaderData } from "remix-typedjson";
 import { z } from "zod";
 import { AlertsNoneDev, AlertsNoneDeployed } from "~/components/BlankStatePanels";
+import { Feedback } from "~/components/Feedback";
 import { EnvironmentCombo } from "~/components/environments/EnvironmentLabel";
 import { MainCenteredContainer, PageBody, PageContainer } from "~/components/layout/AppLayout";
 import { Button, LinkButton } from "~/components/primitives/Buttons";
@@ -45,6 +46,7 @@ import {
 import { EnabledStatus } from "~/components/runs/v3/EnabledStatus";
 import { prisma } from "~/db.server";
 import { useEnvironment } from "~/hooks/useEnvironment";
+import { useShowSelfServe } from "~/hooks/useShowSelfServe";
 import { useOrganization } from "~/hooks/useOrganizations";
 import { useProject } from "~/hooks/useProject";
 import { redirectWithSuccessMessage } from "~/models/message.server";
@@ -182,6 +184,7 @@ export default function Page() {
   const organization = useOrganization();
   const project = useProject();
   const environment = useEnvironment();
+  const showSelfServe = useShowSelfServe();
 
   const requiresUpgrade = limits.used >= limits.limit;
 
@@ -343,9 +346,16 @@ export default function Page() {
                       </Header3>
                     )}
 
-                    <LinkButton to={v3BillingPath(organization)} variant="secondary/small">
-                      Upgrade
-                    </LinkButton>
+                    {showSelfServe ? (
+                      <LinkButton to={v3BillingPath(organization)} variant="secondary/small">
+                        Upgrade
+                      </LinkButton>
+                    ) : (
+                      <Feedback
+                        defaultValue="enterprise"
+                        button={<Button variant="secondary/small">Request more</Button>}
+                      />
+                    )}
                   </div>
                 </div>
               </div>
diff --git a/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.branches/route.tsx b/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.branches/route.tsx
index 39db1d96f3a..e7eecff4a25 100644
--- a/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.branches/route.tsx
+++ b/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.branches/route.tsx
@@ -12,6 +12,7 @@ import { typedjson, useTypedLoaderData } from "remix-typedjson";
 import { z } from "zod";
 import { BranchEnvironmentIconSmall } from "~/assets/icons/EnvironmentIcons";
 import { BranchesNoBranchableEnvironment, BranchesNoBranches } from "~/components/BlankStatePanels";
+import { Feedback } from "~/components/Feedback";
 import { GitMetadata } from "~/components/GitMetadata";
 import { V4Title } from "~/components/V4Badge";
 import { AdminDebugTooltip } from "~/components/admin/debugTooltip";
@@ -56,6 +57,7 @@ import {
 } from "~/components/primitives/Table";
 import { InfoIconTooltip, SimpleTooltip } from "~/components/primitives/Tooltip";
 import { useEnvironment } from "~/hooks/useEnvironment";
+import { useShowSelfServe } from "~/hooks/useShowSelfServe";
 import { useOrganization } from "~/hooks/useOrganizations";
 import { useProject } from "~/hooks/useProject";
 
@@ -63,6 +65,7 @@ import { findProjectBySlug } from "~/models/project.server";
 import { redirectWithErrorMessage, redirectWithSuccessMessage } from "~/models/message.server";
 import { BranchesPresenter } from "~/presenters/v3/BranchesPresenter.server";
 import { logger } from "~/services/logger.server";
+import { getCurrentPlan, getSelfServePurchaseBlockReason } from "~/services/platform.v3.server";
 import { requireUserId } from "~/services/session.server";
 import { UpsertBranchService } from "~/services/upsertBranch.server";
 import { cn } from "~/utils/cn";
@@ -155,6 +158,21 @@ export async function action({ request, params }: ActionFunctionArgs) {
       throw redirectWithErrorMessage(redirectPath, request, "Project not found");
     }
 
+    const currentPlan = await getCurrentPlan(project.organizationId);
+    const purchaseBlockReason = getSelfServePurchaseBlockReason(currentPlan);
+    if (purchaseBlockReason === "plan_unavailable") {
+      return json(
+        { ok: false, error: "Unable to verify billing status. Please try again." } as const,
+        { status: 503 }
+      );
+    }
+    if (purchaseBlockReason === "managed_billing") {
+      return json(
+        { ok: false, error: "Contact us to request more branches." } as const,
+        { status: 403 }
+      );
+    }
+
     const submission = parse(formData, { schema: PurchaseSchema });
 
     if (!submission.value || submission.intent !== "submit") {
@@ -237,6 +255,7 @@ export default function Page() {
   const environment = useEnvironment();
 
   const plan = useCurrentPlan();
+  const showSelfServe = useShowSelfServe();
   const requiresUpgrade =
     plan?.v3Subscription?.plan &&
     limits.used >= plan.v3Subscription.plan.limits.branches.number &&
@@ -322,6 +341,7 @@ export default function Page() {
                 parentEnvironment={branchableEnvironment}
                 limits={limits}
                 canUpgrade={canUpgrade ?? false}
+                showSelfServe={showSelfServe}
               />
             </MainCenteredContainer>
           ) : (
@@ -484,19 +504,26 @@ export default function Page() {
                         planBranchLimit={planBranchLimit}
                       />
                     ) : canUpgrade ? (
-                      <div className="flex items-center gap-3">
-                        <Paragraph variant="small" className="whitespace-nowrap text-text-dimmed">
-                          Upgrade plan for more Preview Branches
-                        </Paragraph>
-                        <LinkButton
-                          to={v3BillingPath(organization)}
-                          variant="secondary/small"
-                          LeadingIcon={ArrowUpCircleIcon}
-                          leadingIconClassName="text-indigo-500"
-                        >
-                          Upgrade
-                        </LinkButton>
-                      </div>
+                      showSelfServe ? (
+                        <div className="flex items-center gap-3">
+                          <Paragraph variant="small" className="whitespace-nowrap text-text-dimmed">
+                            Upgrade plan for more Preview Branches
+                          </Paragraph>
+                          <LinkButton
+                            to={v3BillingPath(organization)}
+                            variant="secondary/small"
+                            LeadingIcon={ArrowUpCircleIcon}
+                            leadingIconClassName="text-indigo-500"
+                          >
+                            Upgrade
+                          </LinkButton>
+                        </div>
+                      ) : (
+                        <Feedback
+                          defaultValue="enterprise"
+                          button={<Button variant="secondary/small">Request more</Button>}
+                        />
+                      )
                     ) : null}
                   </div>
                 </div>
@@ -559,6 +586,7 @@ function UpgradePanel({
   planBranchLimit: number;
 }) {
   const organization = useOrganization();
+  const showSelfServe = useShowSelfServe();
 
   if (canPurchaseBranches && branchPricing) {
     return (
@@ -604,9 +632,16 @@ function UpgradePanel({
         </div>
         <DialogFooter>
           {canUpgrade ? (
-            <LinkButton variant="primary/small" to={v3BillingPath(organization)}>
-              Upgrade
-            </LinkButton>
+            showSelfServe ? (
+              <LinkButton variant="primary/small" to={v3BillingPath(organization)}>
+                Upgrade
+              </LinkButton>
+            ) : (
+              <Feedback
+                defaultValue="enterprise"
+                button={<Button variant="secondary/small">Request more</Button>}
+              />
+            )
           ) : null}
         </DialogFooter>
       </DialogContent>
@@ -632,6 +667,7 @@ function PurchaseBranchesModal({
   planBranchLimit: number;
   triggerButton?: React.ReactNode;
 }) {
+  const showSelfServe = useShowSelfServe();
   const fetcher = useFetcher();
   const lastSubmission =
     fetcher.data && typeof fetcher.data === "object" && "intent" in fetcher.data
@@ -679,6 +715,15 @@ function PurchaseBranchesModal({
   const pricePerBranch = branchPricing.centsPerStep / branchPricing.stepSize / 100;
   const title = extraBranches === 0 ? "Purchase extra branches…" : "Add/remove extra branches…";
 
+  if (!showSelfServe) {
+    return (
+      <Feedback
+        defaultValue="enterprise"
+        button={<Button variant="secondary/small">Request more</Button>}
+      />
+    );
+  }
+
   return (
     <Dialog open={open} onOpenChange={setOpen}>
       <DialogTrigger asChild>
diff --git a/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.limits/route.tsx b/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.limits/route.tsx
index ce19dd3a8cb..782d2eef8d4 100644
--- a/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.limits/route.tsx
+++ b/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.limits/route.tsx
@@ -27,6 +27,7 @@ import {
 import { InfoIconTooltip } from "~/components/primitives/Tooltip";
 import { useAutoRevalidate } from "~/hooks/useAutoRevalidate";
 import { useEnvironment } from "~/hooks/useEnvironment";
+import { useShowSelfServe } from "~/hooks/useShowSelfServe";
 import { useOrganization } from "~/hooks/useOrganizations";
 import { useProject } from "~/hooks/useProject";
 import { findProjectBySlug } from "~/models/project.server";
@@ -189,6 +190,8 @@ function CurrentPlanSection({
   isOnTopPlan: boolean;
   billingPath: string;
 }) {
+  const showSelfServe = useShowSelfServe();
+
   return (
     <div className="flex flex-col gap-3">
       <Header2 className="flex items-center gap-1">
@@ -205,10 +208,15 @@ function CurrentPlanSection({
                   button={<Button variant="secondary/small">Request Enterprise</Button>}
                   defaultValue="help"
                 />
-              ) : (
+              ) : showSelfServe ? (
                 <LinkButton to={billingPath} variant="secondary/small">
                   View plans
                 </LinkButton>
+              ) : (
+                <Feedback
+                  defaultValue="enterprise"
+                  button={<Button variant="secondary/small">Contact us</Button>}
+                />
               )}
             </TableCell>
           </TableRow>
@@ -260,6 +268,8 @@ function RateLimitsSection({
   project: ReturnType<typeof useProject>;
   environment: ReturnType<typeof useEnvironment>;
 }) {
+  const showSelfServe = useShowSelfServe();
+
   return (
     <div className="flex flex-col gap-3">
       <div className="flex items-center justify-between">
@@ -325,15 +335,23 @@ function RateLimitsSection({
                 />
               </span>
             </TableHeaderCell>
-            <TableHeaderCell alignment="right">Upgrade</TableHeaderCell>
+            {showSelfServe ? (
+              <TableHeaderCell alignment="right">Upgrade</TableHeaderCell>
+            ) : null}
           </TableRow>
         </TableHeader>
         <TableBody>
-          <RateLimitRow info={rateLimits.api} isOnTopPlan={isOnTopPlan} billingPath={billingPath} />
+          <RateLimitRow
+            info={rateLimits.api}
+            isOnTopPlan={isOnTopPlan}
+            billingPath={billingPath}
+            showSelfServe={showSelfServe}
+          />
           <RateLimitRow
             info={rateLimits.batch}
             isOnTopPlan={isOnTopPlan}
             billingPath={billingPath}
+            showSelfServe={showSelfServe}
           />
         </TableBody>
       </Table>
@@ -345,10 +363,12 @@ function RateLimitRow({
   info,
   isOnTopPlan,
   billingPath,
+  showSelfServe,
 }: {
   info: RateLimitInfo;
   isOnTopPlan: boolean;
   billingPath: string;
+  showSelfServe: boolean;
 }) {
   const maxTokens = info.config.type === "tokenBucket" ? info.config.maxTokens : info.config.tokens;
   const percentage =
@@ -389,27 +409,29 @@ function RateLimitRow({
           <span className="text-text-dimmed">–</span>
         )}
       </TableCell>
-      <TableCell alignment="right">
-        <div className="flex justify-end">
-          {info.name === "Batch rate limit" ? (
-            isOnTopPlan ? (
+      {showSelfServe ? (
+        <TableCell alignment="right">
+          <div className="flex justify-end">
+            {info.name === "Batch rate limit" ? (
+              isOnTopPlan ? (
+                <Feedback
+                  button={<Button variant="secondary/small">Contact us</Button>}
+                  defaultValue="help"
+                />
+              ) : (
+                <LinkButton to={billingPath} variant="secondary/small">
+                  View plans
+                </LinkButton>
+              )
+            ) : (
               <Feedback
                 button={<Button variant="secondary/small">Contact us</Button>}
                 defaultValue="help"
               />
-            ) : (
-              <LinkButton to={billingPath} variant="secondary/small">
-                View plans
-              </LinkButton>
-            )
-          ) : (
-            <Feedback
-              button={<Button variant="secondary/small">Contact us</Button>}
-              defaultValue="help"
-            />
-          )}
-        </div>
-      </TableCell>
+            )}
+          </div>
+        </TableCell>
+      ) : null}
     </TableRow>
   );
 }
@@ -516,6 +538,8 @@ function QuotasSection({
   if (quotas.metricWidgetsPerDashboard) quotaRows.push(quotas.metricWidgetsPerDashboard);
   if (quotas.queryPeriodDays) quotaRows.push(quotas.queryPeriodDays);
 
+  const showSelfServe = useShowSelfServe();
+
   return (
     <div className="flex flex-col gap-3">
       <Header2 className="flex items-center gap-1">
@@ -533,7 +557,9 @@ function QuotasSection({
             <TableHeaderCell alignment="right">Limit</TableHeaderCell>
             <TableHeaderCell alignment="right">Current</TableHeaderCell>
             <TableHeaderCell alignment="right">Source</TableHeaderCell>
-            <TableHeaderCell alignment="right">Upgrade</TableHeaderCell>
+            {showSelfServe ? (
+              <TableHeaderCell alignment="right">Upgrade</TableHeaderCell>
+            ) : null}
           </TableRow>
         </TableHeader>
         <TableBody>
@@ -543,6 +569,7 @@ function QuotasSection({
               quota={quota}
               isOnTopPlan={isOnTopPlan}
               billingPath={billingPath}
+              showSelfServe={showSelfServe}
             />
           ))}
         </TableBody>
@@ -555,10 +582,12 @@ function QuotaRow({
   quota,
   isOnTopPlan,
   billingPath,
+  showSelfServe,
 }: {
   quota: QuotaInfo;
   isOnTopPlan: boolean;
   billingPath: string;
+  showSelfServe: boolean;
 }) {
   // For log retention and query period, we don't show current usage as it's a duration, not a count
   // For widgets per dashboard, the usage varies per dashboard so we don't show a single number
@@ -567,7 +596,7 @@ function QuotaRow({
   const isRetentionQuota = isDurationQuota || isPerItemQuota;
   const isQueueSizeQuota = quota.name === "Max queued runs";
   const hideCurrentUsage = isRetentionQuota || isQueueSizeQuota;
-  
+
   const percentage =
     !hideCurrentUsage && quota.limit && quota.limit > 0 ? quota.currentUsage / quota.limit : null;
 
@@ -582,8 +611,8 @@ function QuotaRow({
         </TableCell>
         <TableCell alignment="right" className="font-medium tabular-nums">
           {quota.limit !== null
-              ? `${formatNumber(quota.limit)} ${quota.limit === 1 ? "day" : "days"}`
-              : "Unlimited"}
+            ? `${formatNumber(quota.limit)} ${quota.limit === 1 ? "day" : "days"}`
+            : "Unlimited"}
         </TableCell>
         <TableCell alignment="right" className="tabular-nums text-text-dimmed">
           –
@@ -591,20 +620,22 @@ function QuotaRow({
         <TableCell alignment="right">
           <SourceBadge source={quota.source} />
         </TableCell>
-        <TableCell alignment="right">
-          <div className="flex justify-end">
-            {canUpgrade ? (
-              <LinkButton to={billingPath} variant="secondary/small">
-                View plans
-              </LinkButton>
-            ) : (
-              <Feedback
-                button={<Button variant="secondary/small">Contact us</Button>}
-                defaultValue="help"
-              />
-            )}
-          </div>
-        </TableCell>
+        {showSelfServe ? (
+          <TableCell alignment="right">
+            <div className="flex justify-end">
+              {canUpgrade ? (
+                <LinkButton to={billingPath} variant="secondary/small">
+                  View plans
+                </LinkButton>
+              ) : (
+                <Feedback
+                  button={<Button variant="secondary/small">Contact us</Button>}
+                  defaultValue="help"
+                />
+              )}
+            </div>
+          </TableCell>
+        ) : null}
       </TableRow>
     );
   }
@@ -678,7 +709,7 @@ function QuotaRow({
       <TableCell alignment="right">
         <SourceBadge source={quota.source} />
       </TableCell>
-      <TableCell alignment="right">{renderUpgrade()}</TableCell>
+      {showSelfServe ? <TableCell alignment="right">{renderUpgrade()}</TableCell> : null}
     </TableRow>
   );
 }
@@ -694,6 +725,7 @@ function FeaturesSection({
 }) {
   // For staging environment: show View plans if not enabled (i.e., on Free plan)
   const stagingUpgradeType = features.hasStagingEnvironment.enabled ? "none" : "view-plans";
+  const showSelfServe = useShowSelfServe();
 
   return (
     <div className="flex flex-col gap-3">
@@ -706,7 +738,9 @@ function FeaturesSection({
           <TableRow>
             <TableHeaderCell>Feature</TableHeaderCell>
             <TableHeaderCell alignment="right">Status</TableHeaderCell>
-            <TableHeaderCell alignment="right">Upgrade</TableHeaderCell>
+            {showSelfServe ? (
+              <TableHeaderCell alignment="right">Upgrade</TableHeaderCell>
+            ) : null}
           </TableRow>
         </TableHeader>
         <TableBody>
@@ -714,16 +748,19 @@ function FeaturesSection({
             feature={features.hasStagingEnvironment}
             upgradeType={stagingUpgradeType}
             billingPath={billingPath}
+            showSelfServe={showSelfServe}
           />
           <FeatureRow
             feature={features.support}
             upgradeType={isOnTopPlan ? "contact-us" : "view-plans"}
             billingPath={billingPath}
+            showSelfServe={showSelfServe}
           />
           <FeatureRow
             feature={features.includedUsage}
             upgradeType={isOnTopPlan ? "contact-us" : "view-plans"}
             billingPath={billingPath}
+            showSelfServe={showSelfServe}
           />
         </TableBody>
       </Table>
@@ -735,10 +772,12 @@ function FeatureRow({
   feature,
   upgradeType,
   billingPath,
+  showSelfServe,
 }: {
   feature: FeatureInfo;
   upgradeType: "view-plans" | "contact-us" | "none";
   billingPath: string;
+  showSelfServe: boolean;
 }) {
   const displayValue = () => {
     if (feature.name === "Included compute" && typeof feature.value === "number") {
@@ -795,7 +834,7 @@ function FeatureRow({
         <InfoIconTooltip content={feature.description} disableHoverableContent />
       </TableCell>
       <TableCell alignment="right">{displayValue()}</TableCell>
-      <TableCell alignment="right">{renderUpgrade()}</TableCell>
+      {showSelfServe ? <TableCell alignment="right">{renderUpgrade()}</TableCell> : null}
     </TableRow>
   );
 }
diff --git a/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.schedules/route.tsx b/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.schedules/route.tsx
index b3181eefa36..3301e630c02 100644
--- a/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.schedules/route.tsx
+++ b/apps/webapp/app/routes/_app.orgs.$organizationSlug.projects.$projectParam.env.$envParam.schedules/route.tsx
@@ -49,6 +49,7 @@ import {
   scheduleTypeName,
 } from "~/components/runs/v3/ScheduleType";
 import { useEnvironment } from "~/hooks/useEnvironment";
+import { useShowSelfServe } from "~/hooks/useShowSelfServe";
 import { useOrganization } from "~/hooks/useOrganizations";
 import { usePathName } from "~/hooks/usePathName";
 import { useProject } from "~/hooks/useProject";
@@ -117,6 +118,7 @@ export default function Page() {
   const pathName = usePathName();
 
   const plan = useCurrentPlan();
+  const showSelfServe = useShowSelfServe();
   const requiresUpgrade =
     plan?.v3Subscription?.plan &&
     limits.used >= plan.v3Subscription.plan.limits.schedules.number &&
@@ -194,7 +196,7 @@ export default function Page() {
                               You've used {limits.used}/{limits.limit} of your schedules.
                             </DialogDescription>
                             <DialogFooter>
-                              {canUpgrade ? (
+                              {showSelfServe && canUpgrade ? (
                                 <LinkButton
                                   variant="primary/small"
                                   to={v3BillingPath(organization)}
@@ -204,9 +206,13 @@ export default function Page() {
                               ) : (
                                 <Feedback
                                   button={
-                                    <Button variant="primary/small">Request more</Button>
+                                    <Button
+                                      variant={showSelfServe ? "primary/small" : "secondary/small"}
+                                    >
+                                      Request more
+                                    </Button>
                                   }
-                                  defaultValue="help"
+                                  defaultValue={showSelfServe ? "help" : "enterprise"}
                                 />
                               )}
                             </DialogFooter>
@@ -215,7 +221,9 @@ export default function Page() {
                       ) : (
                         <LinkButton
                           LeadingIcon={PlusIcon}
-                          to={`${v3NewSchedulePath(organization, project, environment)}${location.search}`}
+                          to={`${v3NewSchedulePath(organization, project, environment)}${
+                            location.search
+                          }`}
                           variant="primary/small"
                           shortcut={{ key: "n" }}
                           disabled={possibleTasks.length === 0 || isShowingNewPane}
@@ -288,7 +296,7 @@ export default function Page() {
                           </div>
                         )}
 
-                        {canUpgrade ? (
+                        {showSelfServe && canUpgrade ? (
                           <LinkButton
                             to={v3BillingPath(organization)}
                             variant="secondary/small"
@@ -299,8 +307,12 @@ export default function Page() {
                           </LinkButton>
                         ) : (
                           <Feedback
-                            button={<Button variant="secondary/small">Request more</Button>}
-                            defaultValue="help"
+                            button={
+                              <Button variant={showSelfServe ? "primary/small" : "secondary/small"}>
+                                Request more
+                              </Button>
+                            }
+                            defaultValue={showSelfServe ? "help" : "enterprise"}
                           />
                         )}
                       </div>
@@ -423,7 +435,12 @@ function SchedulesTable({
             const selectedActionClass = isSelected ? "text-text-bright" : undefined;
             return (
               <TableRow key={schedule.id} className={isSelected ? "bg-grid-dimmed" : undefined}>
-                <TableCell to={path} isTabbableCell className={cellClass} actionClassName={selectedActionClass}>
+                <TableCell
+                  to={path}
+                  isTabbableCell
+                  className={cellClass}
+                  actionClassName={selectedActionClass}
+                >
                   {schedule.friendlyId}
                 </TableCell>
                 <TableCell to={path} className={cellClass} actionClassName={selectedActionClass}>
diff --git a/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.billing-alerts/route.tsx b/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.billing-alerts/route.tsx
index c4f8762639b..85f47ac9e4e 100644
--- a/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.billing-alerts/route.tsx
+++ b/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.billing-alerts/route.tsx
@@ -28,7 +28,7 @@ import { InfoIconTooltip } from "~/components/primitives/Tooltip";
 import { prisma } from "~/db.server";
 import { featuresForRequest } from "~/features.server";
 import { redirectWithErrorMessage, redirectWithSuccessMessage } from "~/models/message.server";
-import { getBillingAlerts, setBillingAlert } from "~/services/platform.v3.server";
+import { getBillingAlerts, getCurrentPlan, setBillingAlert } from "~/services/platform.v3.server";
 import { requireUserId } from "~/services/session.server";
 import { formatCurrency, formatNumber } from "~/utils/numberFormatter";
 import {
@@ -36,6 +36,7 @@ import {
   OrganizationParamsSchema,
   organizationPath,
   v3BillingAlertsPath,
+  v3BillingPath,
 } from "~/utils/pathBuilder";
 import { useCurrentPlan } from "../_app.orgs.$organizationSlug/route";
 
@@ -64,6 +65,11 @@ export async function loader({ params, request }: LoaderFunctionArgs) {
     throw new Response(null, { status: 404, statusText: "Organization not found" });
   }
 
+  const currentPlan = await getCurrentPlan(organization.id);
+  if (currentPlan?.v3Subscription?.showSelfServe === false) {
+    return redirect(v3BillingPath({ slug: organizationSlug }));
+  }
+
   const [error, alerts] = await tryCatch(getBillingAlerts(organization.id));
   if (error) {
     throw new Response(null, { status: 404, statusText: `Billing alerts error: ${error}` });
@@ -108,6 +114,23 @@ export const action: ActionFunction = async ({ request, params }) => {
   const userId = await requireUserId(request);
   const { organizationSlug } = OrganizationParamsSchema.parse(params);
 
+  const organization = await prisma.organization.findFirst({
+    where: { slug: organizationSlug, members: { some: { userId } } },
+  });
+
+  if (!organization) {
+    return redirectWithErrorMessage(
+      v3BillingPath({ slug: organizationSlug }),
+      request,
+      "You are not authorized to update billing alerts"
+    );
+  }
+
+  const currentPlan = await getCurrentPlan(organization.id);
+  if (currentPlan?.v3Subscription?.showSelfServe === false) {
+    return redirect(v3BillingPath({ slug: organizationSlug }));
+  }
+
   const formData = await request.formData();
   const submission = parse(formData, { schema });
 
@@ -116,18 +139,6 @@ export const action: ActionFunction = async ({ request, params }) => {
   }
 
   try {
-    const organization = await prisma.organization.findFirst({
-      where: { slug: organizationSlug, members: { some: { userId } } },
-    });
-
-    if (!organization) {
-      return redirectWithErrorMessage(
-        v3BillingAlertsPath({ slug: organizationSlug }),
-        request,
-        "You are not authorized to update billing alerts"
-      );
-    }
-
     const [error, updatedAlert] = await tryCatch(
       setBillingAlert(organization.id, {
         ...submission.value,
diff --git a/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.billing/route.tsx b/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.billing/route.tsx
index 1e579908a92..b8840473ad4 100644
--- a/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.billing/route.tsx
+++ b/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.billing/route.tsx
@@ -1,11 +1,14 @@
-import { CalendarDaysIcon, StarIcon } from "@heroicons/react/20/solid";
+import { CalendarDaysIcon, CreditCardIcon, StarIcon } from "@heroicons/react/20/solid";
 import { type LoaderFunctionArgs } from "@remix-run/server-runtime";
 import { type PlanDefinition } from "@trigger.dev/platform";
 import { redirect, typedjson, useTypedLoaderData } from "remix-typedjson";
-import { PageBody, PageContainer } from "~/components/layout/AppLayout";
-import { LinkButton } from "~/components/primitives/Buttons";
+import { Feedback } from "~/components/Feedback";
+import { MainCenteredContainer, PageBody, PageContainer } from "~/components/layout/AppLayout";
+import { Button, LinkButton } from "~/components/primitives/Buttons";
 import { DateTime } from "~/components/primitives/DateTime";
+import { InfoPanel } from "~/components/primitives/InfoPanel";
 import { NavBar, PageAccessories, PageTitle } from "~/components/primitives/PageHeader";
+import { Paragraph } from "~/components/primitives/Paragraph";
 import { prisma } from "~/db.server";
 import { featuresForRequest } from "~/features.server";
 import { getCurrentPlan, getPlans } from "~/services/platform.v3.server";
@@ -14,10 +17,12 @@ import {
   OrganizationParamsSchema,
   organizationPath,
   v3StripePortalPath,
+  v3UsagePath,
 } from "~/utils/pathBuilder";
 import { PricingPlans } from "../resources.orgs.$organizationSlug.select-plan";
 import { type MetaFunction } from "@remix-run/react";
 import { Callout } from "~/components/primitives/Callout";
+import { useShowSelfServe } from "~/hooks/useShowSelfServe";
 
 export const meta: MetaFunction = () => {
   return [
@@ -91,12 +96,14 @@ export default function ChoosePlanPage() {
     daysRemaining,
     message,
   } = useTypedLoaderData<typeof loader>();
+  const showSelfServe = useShowSelfServe();
+
   return (
     <PageContainer>
       <NavBar>
         <PageTitle title="Billing" />
         <PageAccessories>
-          {v3Subscription?.isPaying && (
+          {v3Subscription?.isPaying && showSelfServe && (
             <>
               <LinkButton
                 to={v3StripePortalPath({ slug: organizationSlug })}
@@ -114,42 +121,70 @@ export default function ChoosePlanPage() {
           )}
         </PageAccessories>
       </NavBar>
-      <PageBody scrollable={true}>
-        <div className="flex flex-col gap-3">
-          {message && (
-            <Callout variant="idea" className="mb-2">
-              {message}
-            </Callout>
-          )}
-          <div className="flex flex-col gap-y-3 divide-grid-bright rounded-sm border border-grid-bright bg-background-bright py-2 pr-1 text-text-bright lg:w-fit lg:flex-row lg:items-center lg:divide-x">
-            <div className="flex gap-2 px-3 lg:items-center">
-              <StarIcon className="size-5 min-w-5 lg:-mt-0.5" />
-              {planLabel(v3Subscription?.plan, v3Subscription?.canceledAt !== undefined, periodEnd)}
-            </div>
-            {v3Subscription?.isPaying ? (
+      <PageBody scrollable={showSelfServe}>
+        {showSelfServe ? (
+          <div className="flex flex-col gap-3">
+            {message && (
+              <Callout variant="idea" className="mb-2">
+                {message}
+              </Callout>
+            )}
+            <div className="flex flex-col gap-y-3 divide-grid-bright rounded-sm border border-grid-bright bg-background-bright py-2 pr-1 text-text-bright lg:w-fit lg:flex-row lg:items-center lg:divide-x">
               <div className="flex gap-2 px-3 lg:items-center">
-                <CalendarDaysIcon className="size-5 min-w-5 lg:-mt-0.5" />
-                Billing period: <DateTime
-                  date={periodStart}
-                  includeTime={false}
-                  timeZone="UTC"
-                />{" "}
-                to <DateTime date={periodEnd} includeTime={false} timeZone="UTC" /> ({daysRemaining}{" "}
-                days remaining)
+                <StarIcon className="size-5 min-w-5 lg:-mt-0.5" />
+                {planLabel(
+                  v3Subscription?.plan,
+                  v3Subscription?.canceledAt !== undefined,
+                  periodEnd
+                )}
               </div>
-            ) : null}
-          </div>
-          <div>
-            <PricingPlans
-              plans={plans}
-              concurrencyAddOnPricing={addOnPricing.concurrency}
-              subscription={v3Subscription}
-              organizationSlug={organizationSlug}
-              hasPromotedPlan={false}
-              periodEnd={periodEnd}
-            />
+              {v3Subscription?.isPaying ? (
+                <div className="flex gap-2 px-3 lg:items-center">
+                  <CalendarDaysIcon className="size-5 min-w-5 lg:-mt-0.5" />
+                  Billing period: <DateTime
+                    date={periodStart}
+                    includeTime={false}
+                    timeZone="UTC"
+                  />{" "}
+                  to <DateTime date={periodEnd} includeTime={false} timeZone="UTC" /> (
+                  {daysRemaining} days remaining)
+                </div>
+              ) : null}
+            </div>
+            <div>
+              <PricingPlans
+                plans={plans}
+                concurrencyAddOnPricing={addOnPricing.concurrency}
+                subscription={v3Subscription}
+                organizationSlug={organizationSlug}
+                hasPromotedPlan={false}
+                periodEnd={periodEnd}
+              />
+            </div>
           </div>
-        </div>
+        ) : (
+          <MainCenteredContainer className="max-w-md">
+            <InfoPanel
+              title="Billing"
+              icon={CreditCardIcon}
+              iconClassName="text-emerald-500"
+              panelClassName="max-w-full"
+              accessory={
+                <Feedback
+                  defaultValue="enterprise"
+                  button={<Button variant="secondary/small">Contact us</Button>}
+                />
+              }
+            >
+              <Paragraph spacing variant="small">
+                Your billing is managed by our team.
+              </Paragraph>
+              <Paragraph spacing variant="small">
+                Get in touch for invoices, plan changes, or other billing questions.
+              </Paragraph>
+            </InfoPanel>
+          </MainCenteredContainer>
+        )}
       </PageBody>
     </PageContainer>
   );
@@ -160,10 +195,6 @@ function planLabel(plan: PlanDefinition | undefined, canceled: boolean, periodEn
     return "You're on the Free plan";
   }
 
-  if (plan.type === "enterprise") {
-    return `You're on the Enterprise plan`;
-  }
-
   const text = `You're on the $${plan.tierPrice}/mo ${plan.title} plan`;
 
   if (canceled) {
diff --git a/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.roles/route.tsx b/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.roles/route.tsx
index 79f2356250a..9d745b5b1de 100644
--- a/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.roles/route.tsx
+++ b/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.roles/route.tsx
@@ -3,6 +3,7 @@ import { type MetaFunction } from "@remix-run/react";
 import { useState } from "react";
 import { type UseDataFunctionReturn, typedjson, useTypedLoaderData } from "remix-typedjson";
 import { z } from "zod";
+import { Feedback } from "~/components/Feedback";
 import { PageBody, PageContainer } from "~/components/layout/AppLayout";
 import { Badge } from "~/components/primitives/Badge";
 import { Button } from "~/components/primitives/Buttons";
@@ -24,7 +25,7 @@ import { $replica } from "~/db.server";
 import { useOrganization } from "~/hooks/useOrganizations";
 import { rbac } from "~/services/rbac.server";
 import { dashboardLoader } from "~/services/routeBuilders/dashboardBuilder";
-import { useCurrentPlan } from "../_app.orgs.$organizationSlug/route";
+import { useShowSelfServe } from "~/hooks/useShowSelfServe";
 import { TextLink } from "~/components/primitives/TextLink";
 
 export const meta: MetaFunction = () => {
@@ -99,9 +100,7 @@ export default function Page() {
   const { roles, assignableRoleIds, allPermissions, systemRoles, isUsingPlugin } =
     useTypedLoaderData<typeof loader>();
   const organization = useOrganization();
-  const plan = useCurrentPlan();
-  const planCode = plan?.v3Subscription?.plan?.code;
-  const isEnterprise = planCode === "enterprise";
+  const showSelfServe = useShowSelfServe();
 
   // Map role-id → role for fast cell lookup. Each role's permissions are
   // already the expanded `effectivePermissions` output (system roles
@@ -139,7 +138,7 @@ export default function Page() {
             dialog copy ("Available on the Enterprise plan") doesn't
             apply. The not-supported empty state below makes the
             absence of role infrastructure clear instead. */}
-        {isUsingPlugin && !isEnterprise ? <CreateRoleUpsell /> : null}
+        {isUsingPlugin && showSelfServe ? <CreateRoleUpsell /> : null}
       </NavBar>
       <PageBody scrollable={false}>
         <div className="grid max-h-full min-h-full grid-rows-[auto_1fr]">
@@ -152,7 +151,7 @@ export default function Page() {
           </div>
           <div className="overflow-y-auto scrollbar-thin scrollbar-track-transparent scrollbar-thumb-charcoal-600">
             {columns.length === 0 ? (
-              <EmptyState isUsingPlugin={isUsingPlugin} />
+              <EmptyState isUsingPlugin={isUsingPlugin} showSelfServe={showSelfServe} />
             ) : (
               <Table containerClassName="border-t-0">
                 <TableHeader>
@@ -223,12 +222,18 @@ export default function Page() {
   );
 }
 
-function EmptyState({ isUsingPlugin }: { isUsingPlugin: boolean }) {
-  // Two distinct empty states:
+function EmptyState({
+  isUsingPlugin,
+  showSelfServe,
+}: {
+  isUsingPlugin: boolean;
+  showSelfServe: boolean;
+}) {
+  // Three distinct empty states:
   //
   // 1. Plugin loaded, but rbac.allRoles returned nothing the org can
-  //    use under its plan tier. The plan-upsell copy is correct —
-  //    upgrade unlocks the role infrastructure.
+  //    use under its plan tier. Self-serve orgs see upgrade copy;
+  //    managed-billing orgs get a contact path instead.
   // 2. No plugin loaded (OSS self-host). There's no "plan" to upgrade
   //    to. RBAC simply isn't part of this deployment; we use a
   //    permissive ability for every authenticated user and rely on
@@ -249,8 +254,16 @@ function EmptyState({ isUsingPlugin }: { isUsingPlugin: boolean }) {
     <div className="flex flex-col items-center gap-2 p-8 text-center">
       <Header3>No roles available on this plan.</Header3>
       <Paragraph variant="small" className="text-text-dimmed">
-        Upgrade to Pro to unlock RBAC.
+        {showSelfServe
+          ? "Upgrade to Pro to unlock RBAC."
+          : "Contact us to discuss RBAC for your organization."}
       </Paragraph>
+      {!showSelfServe ? (
+        <Feedback
+          defaultValue="enterprise"
+          button={<Button variant="secondary/small">Contact us</Button>}
+        />
+      ) : null}
     </div>
   );
 }
diff --git a/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.team/route.tsx b/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.team/route.tsx
index c95ca471f85..f9e7c0b0ee1 100644
--- a/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.team/route.tsx
+++ b/apps/webapp/app/routes/_app.orgs.$organizationSlug.settings.team/route.tsx
@@ -15,6 +15,7 @@ import { useEffect, useRef, useState } from "react";
 import { type UseDataFunctionReturn, typedjson, useTypedLoaderData } from "remix-typedjson";
 import invariant from "tiny-invariant";
 import { z } from "zod";
+import { Feedback } from "~/components/Feedback";
 import { UserAvatar } from "~/components/UserProfilePhoto";
 import { AdminDebugTooltip } from "~/components/admin/debugTooltip";
 import { PageBody, PageContainer } from "~/components/layout/AppLayout";
@@ -45,11 +46,13 @@ import { Select, SelectItem, SelectLinkItem } from "~/components/primitives/Sele
 import { SpinnerWhite } from "~/components/primitives/Spinner";
 import { SimpleTooltip } from "~/components/primitives/Tooltip";
 import { $replica } from "~/db.server";
+import { useShowSelfServe } from "~/hooks/useShowSelfServe";
 import { useOrganization } from "~/hooks/useOrganizations";
 import { useUser } from "~/hooks/useUser";
 import { removeTeamMember } from "~/models/member.server";
 import { redirectWithSuccessMessage } from "~/models/message.server";
 import { TeamPresenter } from "~/presenters/TeamPresenter.server";
+import { getCurrentPlan, getSelfServePurchaseBlockReason } from "~/services/platform.v3.server";
 import { rbac } from "~/services/rbac.server";
 import { dashboardAction, dashboardLoader } from "~/services/routeBuilders/dashboardBuilder";
 import { cn } from "~/utils/cn";
@@ -210,6 +213,21 @@ export const action = dashboardAction(
         return json({ ok: false, error: "Organization not found" } as const);
       }
 
+      const currentPlan = await getCurrentPlan(orgId);
+      const purchaseBlockReason = getSelfServePurchaseBlockReason(currentPlan);
+      if (purchaseBlockReason === "plan_unavailable") {
+        return json(
+          { ok: false, error: "Unable to verify billing status. Please try again." } as const,
+          { status: 503 }
+        );
+      }
+      if (purchaseBlockReason === "managed_billing") {
+        return json(
+          { ok: false, error: "Contact us to request more seats." } as const,
+          { status: 403 }
+        );
+      }
+
       const submission = parse(formData, { schema: PurchaseSchema });
 
       if (!submission.value || submission.intent !== "submit") {
@@ -310,6 +328,7 @@ export default function Page() {
   const organization = useOrganization();
 
   const plan = useCurrentPlan();
+  const showSelfServe = useShowSelfServe();
   const requiresUpgrade = limits.used >= limits.limit;
   const usageRatio = limits.limit > 0 ? Math.min(limits.used / limits.limit, 1) : 0;
   const canUpgrade =
@@ -515,9 +534,16 @@ export default function Page() {
                   planSeatLimit={planSeatLimit}
                 />
               ) : canUpgrade ? (
-                <LinkButton to={v3BillingPath(organization)} variant="primary/small">
-                  Upgrade
-                </LinkButton>
+                showSelfServe ? (
+                  <LinkButton to={v3BillingPath(organization)} variant="primary/small">
+                    Upgrade
+                  </LinkButton>
+                ) : (
+                  <Feedback
+                    defaultValue="enterprise"
+                    button={<Button variant="secondary/small">Request more</Button>}
+                  />
+                )
               ) : null}
             </div>
           </div>
@@ -841,6 +867,7 @@ export function PurchaseSeatsModal({
   planSeatLimit: number;
   triggerButton?: React.ReactElement;
 }) {
+  const showSelfServe = useShowSelfServe();
   const fetcher = useFetcher();
   const organization = useOrganization();
   const lastSubmission =
@@ -889,6 +916,15 @@ export function PurchaseSeatsModal({
   const pricePerSeat = seatPricing.centsPerStep / seatPricing.stepSize / 100;
   const title = extraSeats === 0 ? "Purchase extra seats…" : "Add/remove extra seats…";
 
+  if (!showSelfServe) {
+    return (
+      <Feedback
+        defaultValue="enterprise"
+        button={<Button variant="secondary/small">Request more</Button>}
+      />
+    );
+  }
+
   return (
     <Dialog open={open} onOpenChange={setOpen}>
       <DialogTrigger asChild>
diff --git a/apps/webapp/app/services/platform.v3.server.ts b/apps/webapp/app/services/platform.v3.server.ts
index bd189b4fb5a..c479043b47c 100644
--- a/apps/webapp/app/services/platform.v3.server.ts
+++ b/apps/webapp/app/services/platform.v3.server.ts
@@ -255,6 +255,30 @@ export async function getCurrentPlan(orgId: string) {
   }
 }
 
+export type SelfServePurchaseBlockReason = "plan_unavailable" | "managed_billing";
+
+/**
+ * When cloud billing is configured, self-serve purchase endpoints must fail closed
+ * if the current plan can't be loaded or the org is on managed billing.
+ */
+export function getSelfServePurchaseBlockReason(
+  currentPlan: Awaited<ReturnType<typeof getCurrentPlan>>
+): SelfServePurchaseBlockReason | undefined {
+  if (!isBillingConfigured()) {
+    return undefined;
+  }
+
+  if (!currentPlan) {
+    return "plan_unavailable";
+  }
+
+  if (currentPlan.v3Subscription?.showSelfServe === false) {
+    return "managed_billing";
+  }
+
+  return undefined;
+}
+
 export async function getLimits(orgId: string) {
   if (!client) return undefined;