Couldn't retreive free memory #9411

ISSUE TYPE

• Bug Report

COMPONENT NAME

Cloudstack - Agent

CLOUDSTACK VERSION

4.19.0

OS / ENVIRONMENT

Ubuntu KVM

SUMMARY

Windows VM's are constantly spaming the agent logs with the following warning message, Linux VM's are able to retrieve memory. We have the tools installed on the VM's and it is reporting CPU and Networking no problem.

`2024-07-17 16:18:32,004 WARN [kvm.resource.LibvirtComputingResource] (agentRequest-Handler-5:null) (logid:10a45dcc) Couldn't retrieve free memory, returning -1.

2024-07-17 16:18:32,011 WARN [kvm.resource.LibvirtComputingResource] (agentRequest-Handler-2:null) (logid:63b80ead) Couldn't retrieve free memory, returning -1.

2024-07-17 16:18:32,012 WARN [kvm.resource.LibvirtComputingResource] (agentRequest-Handler-5:null) (logid:10a45dcc) Couldn't retrieve free memory, returning -1.

2024-07-17 16:18:32,020 WARN [kvm.resource.LibvirtComputingResource] (agentRequest-Handler-5:null) (logid:10a45dcc) Couldn't retrieve free memory, returning -1.

2024-07-17 16:18:32,022 WARN [kvm.resource.LibvirtComputingResource] (agentRequest-Handler-2:null) (logid:63b80ead) Couldn't retrieve free memory, returning -1.`

STEPS TO REPRODUCE

Install Windows with libvert agent in VM then tail agent log.

EXPECTED RESULTS

Agent should be able to retrieve free memory.