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Auto upload stopped working #16334

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Description

@mss-hh

⚠️ Before posting ⚠️

  • This is a bug, not a question or an enhancement.
  • I've searched for similar issues and didn't find a duplicate.
  • I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
  • I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

  1. Update Nextcloud app to version 3.35.0 (from F-Droid)
  2. Take photos
  3. Wait for several hours
  4. Nothing gets uploaded

Expected behaviour

Photos should be uploaded to my Nextcloud server automatically.

Actual behaviour

Photos don't get uploaded.

Android version

15

Device brand and model

Xiaomi Redmi Note 8T

Stock or custom OS?

Custom (explain in "additional information")

Nextcloud android app version

3.35.0

Nextcloud server version

32.0.5

Using a reverse proxy?

No

Android logs

I took a test photo, waited for a while and then searched the logcat output for relevant information. This is what I found. I hope it's useful since I'm not an expert in interpreting these logfiles.

logcat_auto_upload.txt

Server error logs

Additional information

My custom ROM is ProjectMatrixx v11.2.5.
Auto upload worked more or less reliably until the latest update.
I also noticed that the list of previous uploads suddenly shows dates from December 1969 for all the uploaded files.
Might be the same issue as in #16333.

Activity

  1. endyb66 commented on Jan 22, 2026

    @endyb66

    Same issue here on a Pixel 9a with latest Android 16.

  2. slepkaviba commented on Jan 23, 2026

    @slepkaviba

    Same issue on Galaxy S24.

  3. endyb66 commented on Jan 24, 2026

    @endyb66

    The issue is still present in the recent update. Some folders get uploaded perfectly fine tho not the camera roll.

  4. jamfx commented on Jan 25, 2026

    @jamfx

    Updated my Android App on my Google Pixel 7 Pro via F-Droid. But bug still exists. Using Version 3.35.1.
    Android 16.patchlevel 5th December.

  5. Oriann commented on Jan 26, 2026

    @Oriann

    Same problem here on Galaxy S25 Ultra, no new photos uploaded from last 2 updates.

  6. slepkaviba commented on Jan 27, 2026

    @slepkaviba

    Updated to 3.35.2 and some pictures were uploaded... Some not. Galaxy S24.

  7. endyb66 commented on Jan 27, 2026

    @endyb66

    3.35.2 / Camera Roll still not uploading. Pixel 9a.

  8. slepkaviba commented on Jan 27, 2026

    @slepkaviba

    It is even worse... Some files just upload as 0...

    I get "server reported size 1.9 MB but size was 0" error...

  9. devlux commented on Jan 28, 2026

    @devlux

    unfortunately this is broken since a long time: #15291

    the workaround is to reinstall from scratch (uninstall, install, setup autoupload) after an update: #15291 (comment)

  10. mss-hh commented on Jan 28, 2026

    @mss-hh
    Author

    unfortunately this is broken since a long time: #15291

    the workaround is to reinstall from scratch (uninstall, install, setup autoupload) after an update: #15291 (comment)

    Interesting. For me auto upload used to work until the update to 3.35.0 got installed via F-Droid. My setup with custom folders survived several updates so it seems I was never affected by this bug. I will try the workaround anyway and reinstall from scratch when I find the time to.

  11. endyb66 commented on Jan 28, 2026

    @endyb66

    Interesting. For me auto upload used to work until the update to 3.35.0 got installed via F-Droid. My setup with custom folders survived several updates so it seems I was never affected by this bug. I will try the workaround anyway and reinstall from scratch when I find the time to.

    Same here, worked up until the update to 3.35.0. As a dev by myself I appreciate all the effort that goes into this app, but how can such a core function be broken for such a long time? Is it a platform issue?

  12. Oriann commented on Jan 28, 2026

    @Oriann

    unfortunately this is broken since a long time: #15291

    the workaround is to reinstall from scratch (uninstall, install, setup autoupload) after an update: #15291 (comment)

    Thanks for info, but I did it right now and still autoupload does not work. I appreciate devs work on this app but things could be more polished now after 8 years of development. Anyway I am waiting for fix, now its not working.

    EDIT: 2 hours after reinstalling the app, the auto upload started to work.

  13. 70 remaining items

  14. regs01 commented on Mar 11, 2026

    @regs01

    Getting photos uploaded into /Autoupload/Camera/storage/emulated/0/DCIM/camera again, after waiting hours. Can you make release version in F-Droid with logs.

  15. tobiasBora commented on Jun 2, 2026

    @tobiasBora

    I have 33.1.1 and I have thousands of images listed as "Ignored" (Ignoré) in the Upload (Téléversements) tab. Any idea why they are ignored and how to fix? I'd hate to lose these pictures.

  16. regs01 commented on Jun 3, 2026

    @regs01

    Check on server, likely they are uploaded. All auto uploads currently end up in Skip list. Its not fixed yet.

  17. regs01 commented on Jun 21, 2026

    @regs01

    34.0 is still highly unreliable - skipping most files and hogging the battery.

  18. linked a pull request that will close this issuefix(auto-upload): uploading logic #17326on Jul 14, 2026
  19. alperozturk96 commented on Jul 14, 2026

    @alperozturk96
    Collaborator

    @regs01

    I’ve created a PR with some changes. Could you please help me by downloading the latest generated QA APK, configuring just one local directory, and occasionally checking whether the files are being uploaded successfully?

    If you notice that anything is not being uploaded, could you please share the logs here so we can take a look?

    Thanks a lot for your help and support.

    #17326

  20. tobiasBora commented on Jul 15, 2026

    @tobiasBora

    Check on server, likely they are uploaded. All auto uploads currently end up in Skip list. Its not fixed yet.

    oh good point thanks, I checked too quickly (videos were listed last and I thought they were old photos) and indeed it seems that "ignored" photos are not really ignored… Seems like this can be improved though ^^

  21. regs01 commented on Aug 16, 2026

    @regs01

    @regs01

    I’ve created a PR with some changes. Could you please help me by downloading the latest generated QA APK, configuring just one local directory, and occasionally checking whether the files are being uploaded successfully?

    If you notice that anything is not being uploaded, could you please share the logs here so we can take a look?

    Thanks a lot for your help and support.

    #17326

    After couple of week so far no missing photos. But that's freshly installed app.

    Successively auto uploaded photos still end up in skip list though.

  22. alperozturk96 commented on Sep 14, 2026

    @alperozturk96
    Collaborator

    Hey,

    Could you please try to reproduce the issue described in the first message using 35.0.0 RC2 and let us know whether the issue has been resolved?

    • If the issue is resolved, please share your feedback with us.
    • If the issue is still present, please provide the relevant logs and any additional details that might help us investigate.

    To help us keep things organized and make sure we can track each issue properly, please keep this discussion focused on the issue described in the original report.

    If you notice a different issue, have a separate feature request, or would like to discuss another improvement, please create a separate issue for it. This will help us investigate and track each topic individually.

    Thank you for your help and feedback! 🙌

  23. devlux commented on Oct 9, 2026

    @devlux

    hi @alperozturk96, for the me the issue is fixed! 🥳 thank you for your support! 😗

  24. alperozturk96 commented on Oct 12, 2026

    @alperozturk96
    Collaborator

    @mss-hh Hello, could you also confirm?

  25. mss-hh commented on Oct 12, 2026

    @mss-hh
    Author

    Sorry for not responding for such a long time. The past months have been very busy for me. I can also confirm that auto upload is working fine.

  26. moved this from 🏗️ In progress to ☑️ Done in 🤖 🍏 Mobile clients teamon Oct 12, 2026
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