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[BUG]Auto upload sometimes does not upload due to Locked files #16434

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Description

@Oriann

⚠️ Before posting ⚠️

  • This is a bug, not a question or an enhancement.
  • I've searched for similar issues and didn't find a duplicate.
  • I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
  • I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

1.Take a series of photos ( 25 in my case)
2. Wait Nextcloud to start uploading
3. Uploading completed only for 22 photos, other cannot be uploaded because of file lock
4. Nextcloud send notification with Locked description
5. Uploading file again manually will complete normally.

I have a feeling that nextcloud app wont try again to upload a file when file is not locked anymore. My Galaxy S25 Ultra is sometimes enhancing the photos so file is locked for another 6 seconds after taking is via Camera app. Nextcloud should try to auto upload in 15 minutes for example.

Log search with Locked, AutoUpload,Upload verb is here:

Expected behaviour

  1. Take series of photos
  2. Wait for autoupload to complete
  3. If any file is locked, app should try again in few minutes

Actual behaviour

  1. Take series of photos
  2. Wait for autoupload to complete
  3. If any file is locked, app wont try again and photos are never uploaded if not done manually.

Android version

16

Device brand and model

Samsung Galaxy S25 Ultra

Stock or custom OS?

Stock

Nextcloud android app version

Nextcloud QA 16393

Nextcloud server version

31.0.13

Using a reverse proxy?

Yes

Android logs

logs_Upload.txt
logs_AutoUpload.txt
logs_Locked.txt

Server error logs

No errors.

Additional information

No response

Activity

  1. self-assigned this
    on Feb 4, 2026
  2. michnixweiss commented on Apr 20, 2026

    @michnixweiss

    I can confirm this, however, the behavior is slightly different for me. I also get the message from Android (Upload failed Locked) on both an S25 and an S20, but there are no open files listed under uploads in the app.
    APP Version is 33.0.1 from F-Droid (not the Playstore Version)

  3. 0xnor0 commented on Apr 30, 2026

    @0xnor0

    I can confirm this, however, the behavior is slightly different for me. I also get the message from Android (Upload failed Locked) on both an S25 and an S20, but there are no open files listed under uploads in the app. APP Version is 33.0.1 from F-Droid (not the Playstore Version)

    I have the same problem. The Android app notifies me that the upload failed, but there are no entries in the list of uploads.
    Pixel 8 Pro with NC 33.1.0

  4. AtoxIO commented on May 8, 2026

    @AtoxIO

    I have the same issue, ~5% photos are missing from auto-upload for 2 months now

  5. alperozturk96 commented on May 8, 2026

    @alperozturk96
    Collaborator

    Hello

    We created a PR for this issue.

  6. TheColin21 commented on May 16, 2026

    @TheColin21

    Having the same issue on S25 with Android 16 (OneUI 8.0 as well as 8.5), app version 33.1.0, server 32.0.8. any idea when the fix will ne in a play store version?

  7. alperozturk96 commented on Sep 14, 2026

    @alperozturk96
    Collaborator

    Hey,

    Could you please try to reproduce the issue described in the first message using 35.0.0 RC2 and let us know whether the issue has been resolved?

    • If the issue is resolved, please share your feedback with us.
    • If the issue is still present, please provide the relevant logs and any additional details that might help us investigate.

    To help us keep things organized and make sure we can track each issue properly, please keep this discussion focused on the issue described in the original report.

    If you notice a different issue, have a separate feature request, or would like to discuss another improvement, please create a separate issue for it. This will help us investigate and track each topic individually.

    Thank you for your help and feedback! 🙌

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