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docs(phone-numbers): free Vapi numbers cannot be ported out - #1265

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stephenvapiai merged 1 commit into
VapiAI:mainfrom
chiranjeet-vapi:docs/free-number-no-port-out-clean
Sep 28, 2026
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stephenvapiai merged 1 commit into
VapiAI:mainfrom
chiranjeet-vapi:docs/free-number-no-port-out-clean

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@chiranjeet-vapi

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Summary

  • Free Vapi numbers are provisioned on Vapi's own carrier accounts, so there's no customer-facing account number or port-out PIN to hand out and the number cannot be ported to another carrier.
  • Adds a restriction bullet and an FAQ entry to fern/phone-numbers/free-telephony.mdx so support can point customers here instead of writing this up ad hoc each time.

(Replaces #1264, which carried an already-merged Krisp commit from a stale base branch.)

Test plan

  • Fern preview renders the new bullet and accordion correctly

@lightsage-app

lightsage-app Bot commented Sep 28, 2026

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Lightsage docs evals

Waiting for the staging docs URL before running evals.

Lightsage will start the selected PR evals automatically when GitHub reports a successful docs deployment for this PR. This usually happens within 15 minutes.

Commit: 1af53b7
Status: waiting for staging docs URL

@stephenvapiai
stephenvapiai merged commit 1993d07 into VapiAI:main Sep 28, 2026
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2 participants