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ConnorLand merged 1 commit into from
Jul 23, 2026
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Add Parallels connection troubleshooting to mobile prerequisites #11600

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5 changes: 5 additions & 0 deletions content/en/docs/refguide/mobile/getting-started-with-mobile/prerequisites.md
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Expand Up @@ -163,6 +163,11 @@ The latest version of Make It Native 9 is only compatible with versions of Mendi

To use Studio Pro on a Mac device, you will first need to install and configure Parallels. For more information, see [Configuring Parallels](/refguide/using-mendix-studio-pro-on-a-mac/).

If the Make It Native app cannot connect when you use Parallels, check the following:

* Enter your Mac's IP address in the Make It Native app's **Host** field, not the IP address of the Windows virtual machine that Studio Pro shows. For instructions on finding your Mac's IP address, see the [Viewing Your App on Your Testing Device](/refguide/using-mendix-studio-pro-on-a-mac/#viewing-your-app-on-your-testing-device) section of *Configuring Parallels*.
* Make sure port forwarding is enabled for ports 8080, 8083, and 8100 in your Parallels network preferences. For setup steps, see the [Configuring Your Windows Virtual Machine for Mendix Studio Pro](/refguide/using-mendix-studio-pro-on-a-mac/#configuring) section of *Configuring Parallels*.

### Avoid Network or Cloud Folders

Storing a Mendix project on a network drive or in a cloud folder (such as those provided by OneDrive or Dropbox) is **not recommended**. Storing your projects in such folders will significantly slow down Studio Pro and cause errors when trying to run projects containing a native mobile profile. Note also that projects with a native mobile profile can only be started from drive **C:**.
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5 changes: 5 additions & 0 deletions content/en/docs/refguide10/mobile/getting-started-with-mobile/prerequisites.md
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Original file line number Diff line number Diff line change
Expand Up @@ -144,6 +144,11 @@ The latest version of Make It Native 9 is only compatible with versions of Mendi

To use Studio Pro on a Mac device, you will first need to install and configure Parallels. For more information, see [Configuring Parallels](/refguide10/using-mendix-studio-pro-on-a-mac/).

If the Make It Native app cannot connect when you use Parallels, check the following:

* Enter your Mac's IP address in the Make It Native app's **Host** field, not the IP address of the Windows virtual machine that Studio Pro shows. For instructions on finding your Mac's IP address, see the [Viewing Your App on Your Testing Device](/refguide10/using-mendix-studio-pro-on-a-mac/#viewing-your-app-on-your-testing-device) section of *Configuring Parallels*.
* Make sure port forwarding is enabled for ports 8080, 8083, and 8100 in your Parallels network preferences. For setup steps, see the [Configuring Your Windows Virtual Machine for Mendix Studio Pro](/refguide10/using-mendix-studio-pro-on-a-mac/#configuring) section of *Configuring Parallels*.

### Avoid Network or Cloud Folders

Storing a Mendix project on a network drive or in a cloud folder (such as those provided by OneDrive or Dropbox) is **not recommended**. Storing your projects in such folders will significantly slow down Studio Pro and cause errors when trying to run projects containing a native mobile profile. Note also that projects with a native mobile profile can only be started from drive **C:**.
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5 changes: 5 additions & 0 deletions content/en/docs/refguide9/mobile/getting-started-with-mobile/prerequisites.md
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Original file line number Diff line number Diff line change
Expand Up @@ -130,3 +130,8 @@ The latest version of Make It Native 9 is only compatible with versions of Mendi
### Configure Parallels

To use Studio Pro on a Mac device, you will first need to install and configure Parallels. For more information, see [Configuring Parallels](/refguide9/using-mendix-studio-pro-on-a-mac/).

If the Make It Native app cannot connect when you use Parallels, check the following:

* Enter your Mac's IP address in the Make It Native app's **Host** field, not the IP address of the Windows virtual machine that Studio Pro shows. For instructions on finding your Mac's IP address, see the [Viewing Your App on Your Testing Device](/refguide9/using-mendix-studio-pro-on-a-mac/#viewing-your-app-on-your-testing-device) section of *Configuring Parallels*.
* Make sure port forwarding is enabled for ports 8080, 8083, and 8100 in your Parallels network preferences. For setup steps, see the [Configuring Your Windows Virtual Machine for Mendix Studio Pro](/refguide9/using-mendix-studio-pro-on-a-mac/#configuring-your-windows-virtual-machine-for-mendix-studio-pro) section of *Configuring Parallels*.